VOICE RECOGNITION
Simple Telecom is proud to bring to the market the first affordable Voice Recognition based telephony services. We took a leading role with a supplier to make the voice recognition technology an affordable option for all business.
Our voice recognition software has the following features:
- Self learning based on real world voice samples
- Support for every single suburb in Australia - with audio confirmation
- Realtime updates
- Professional custom audio production support for your branded sound files
- A large range of configuration options
- Extensive online reporting to track marketing campaigns nationally or down to the answer point level.
National Voice Recognition Dialler
This services are generally used by large franchise style organisations to provide a intelligent and cutting edge exprience for the caller and strong brand for the business - while allowing inbound calls to flow down to each individual destination answer point correctly.
Simple Telecom offers the ability to route every single suburb name in Australia! Completely customisable sound files can be produced by our voice talent, or provided by you. This means you can have your business jingle in the menu providing instructions and error messages to the caller as required.
We have realtime access to configure the voice recognition service, so if you require urgent updates we can provide them in real time.
Voice Recognition Dialler
The Voice Recognition Dialler runs on the same platform as National version - its only limitation is the number of configurable recognised words which is set at 50 unique words.
Everything else is the same as the National service.
